Welcome to Confident Hannah

An inspiration blog for career women and others who want to live their life to the fullest. Core message of this blog is: don't ever let anyone tell you who you are, own your life, or decide what you can or can't accomplish! Live your life, live your dream.

Monday, November 23, 2009

You Have Time

I had a dream not too long ago. I woke up and remembered I had met myself in the dream, but 20 years older. It was really fascinating experiencing a meeting with myself in the future. A lot of the details were odd, like sometimes only dreams can be, but the one thing that made me remember this dream was the advise I gave myself.

The advise was in the form of a golden watch, handed to me by my future self with the words spoken by a calm and confident voice: You have time.

I spent time trying to think about this through the following week, and it makes so much sense to me. We stress so much today. Quarterly results. Fitting everything into a crowded week. So much expectations not only set by ourselves, but added on by looking at everyone else and what they are able to squeeze into their week. Adding requirements and demands until you are trying to meet such an unrealistic level of accomplishment and delivery.

YOU HAVE TIME. You always have time. You DON'T HAVE TO make a decision right away. You DON"T HAVE TO take it or leave it. You DON'T HAVE TO give a response or send that email right away. And above all, you don't have to achieve everything at once.

Just think about this: who would you respect more

1) the person who stays long hours, work work work, and always get stressed, and makes a ton of activities with their kids over the weekend, and has a perfectly planned out and mapped out life

2) the person who stands up in a meeting and says, hey I am really sorry that we have to postpone this meeting as we did not get to a unified conclusion in time, but I really want to go and get my kids from school today. And then over the weekend spends time with their kids rather than driving them to different sports and acting activities everywhere.

There is a time and place for everything. YOU DON"T HAVE TO DO IT ALL IN THE SAME WEEK...or month....or year.

What I feel so many young parents try to do is to reach that impossible bar of accomplishment and success in everything at once. Each thing has its time and place.

YOU HAVE TIME. Time to think. To breathe. And to just be.

Tuesday, November 17, 2009

Choosing employer

I had my first real face to face with my manager today. I mean real as in the first time we sat down, went through priorities and the last months and the nest few months agenda. And it has been long enough to be past the honey-moon-phase (you know, the first weeks on a new job where everything is just great!) and enough time for some good healthy conflicts.

Well, I had my first real conversation with my manager, real in a sense that he dared giving me feedback. And it struck me, that this manager (although all managers have their flaws) is one of the better ones I have had. Not only does i openly share what I have done right - something so many managers often forget - but he also openly shares what things WE should try to work on.

Not even myself in a manager role have ever used "WE" will work on these improvement areas. But just that little word, on top of everything else like: giving constructive feedback, giving praise, setting clear goals for the next weeks as well as the next quarter, setting expectations on what I should own and deliver AND what not to own and deliver. I just went home singing from work today.

Again, every manager has their flaws, but I believe this one will be one of the better bets I've ever made.

Oh and by the way, why I formulate it this way is because I always choose my boss. Every assignment I have accepted, has had one big decision stone it it based on the manager and the style and what other people say about him or her. And good reasons for leaving a job is always if your manager doesn't allow you to grow or doesn't guide you in a growing path with clear direction. Or if the manager is purely incompetent on leading and motivating people. There are just sooooo many bad managers out there, that have only been promoted because they have been around too long. So, you don't have the time to waste working for an incompetent diminishing manager, no!! Make sure to choose your path your career and above all your employer and manager.

I am happy with my choice. And what a difference from the place where I was before, where there were no respect what so ever. And no room for learning or making mistakes. If there is no room for mistakes, how will you ever dare being creative or innovative?

DARE CHANGING JOBS IF YOUR MANAGEMENT IS INCOMPETENT. It can only get better, and it is never a good career to work with incompetent people.

Monday, November 9, 2009

The Magic of Questions

When I first started working, I was so eager to show what I was good for. Make a statement. Make an impression. Every day counted. Every week. And I tried to keep a good face, usually keeping quiet in situations where I didn't fully understand the concepts, trying to come across as smarter and more experienced than I was.

At the time I thought this was a really good strategy. Who was I kidding? I guess the curiosity and confidence comes after a few years in the business. When you feel more established and less insecure about your working role.

These days I love to be the rookie, and stay the rookie as long as I can. With rookie I mean the "unknowing party" the new person on the block. The person who is ALLOWED TO ASK THE STUPID QUESTIONS. Basically, with my new job, I have been here a few months already, and I am daily exercising the right to ask about everything and question every decision made in the past.

Where would we be without questions? And above all, where would we be without QUESTIONING? Value your right to question. Value your right to be curious. Why or why not are the questions children learn the world through, and we parents find it somewhat annoying, but remember: it is through these questions they learn and come up with the most creative solutions!

So why not use these questions yourself? Why are we doing it this way? Why is this team handling these assignments, when it could scale better if sales owned them? Why did you decide to make this a linear process instead of parallel? Why do you do task A before task B?

NEVER STOP QUESTIONING and you will see that sometimes the world has changed, and people have just become complacent with how things are. And you storm in like the fresh new thinker that you are, changing things, and questioning routines, making the company more productive and more innovative. And you also inspire others to think as well. And start questioning.

Just be strong when people who do not like questions, who do not appreciate to be challenged or questioned, whose experience and superiority is assumed to overrule any questions....be aware because these people are out there: the scared managers afraid to loose their respect of their employees if they don't know what is right, the comfortable CxOs that think they already know everything there is to know.
Be aware, and make sure you are not one of them! Start questioning what you already knew. Maybe you can learn the world a second time around, and find the joy of being a rookie once more. It is very liberating and very inspiring.

YOU HAVE THE RIGHT TO QUESTION. SO WHY NOT DO IT?

Friday, October 30, 2009

It isn't always as it seems

Just got reminded today that sometimes your own bad conscience decides how you judge people around you. It isn't always as it seems. Actually most of the time it isn't at all as bad as you think it is.

So what can you do when you have a "hunch" or a "gut-feeling" that makes you interpret certain signals a pre-determined way? Well, you have to QUESTION if this is reality or perhaps one of your own insecurities tainting your glasses - e.g. making you view the world in a non-objective way.

Let yourself travel into other glasses, other shoes, other perspectives. Try to see it from angels where you are not stuck in your own values, patterns, or pre-perceptions. If you manage to see it from at least two other angles, you are right to lower the probability of your own view being the "true" one and the "only" angle of a problem.

The best lesson I have re-learned this week has been that if you fight your own will to come up with the best solution, and allow other solutions - however crappy they may seem at a first glance - you can jump up and bet your glasses on that there is a valid reason for solving an issue the way someone else suggests it. Take a second and LISTEN to those reasons, before you decide. It will save you a lot of pain and re-payment later.

I took the time to listen this week. I allowed me to be patient although people were waiting for answers and blowing up the importance of things. And in the end, I gained two weeks work and the respect of two VPs.

Take the time to listen to ALL suggestions, and evaluate them equally and fair. There are sometimes reasons you don't know. And as long as those reasons are objective and not for anyone's personal career, then they should be paid attention to. It may save you a fortune of time and effort.

Good luck with listening to all input next week, and allowing yourself to evaluate even if first reaction is that they are wrong. Good luck with allowing yourself to be patient.

I know you can do it.

Sunday, October 25, 2009

Attitude is Key

I read recently in a newsletter produced by Nova 100 (http://www.nova100.de/) about attitude making all the difference. Since I agree with much said in that newsletter, I wanted to highlight the consensus here:

"It doesn't matter how intelligent, creative, or experienced you are, not really, it is the attitude that makes the difference."

This is true for so many situations. However, I would weigh in that intelligence and creativity are good additions to your merit list, as well as experience. I would also very many times look at motivation level and service mindedness - especially for roles closer to the customer base.

But I do agree with that attitude is key. If you think you are the best and most brilliant engineer in the world that has ever existed - that may be true - but if your attitude is not cooperative, sharing, and helping others, well then you wouldn't be much of an asset for any company that plans to scale. And you may be the most savvy sales person in the world, and really gets the money, but if you don't really care about your customers and how they progress over time, there will be no long-term relationships and scale for a company, and you wouldn't get my recommendations.

The attitude on how to tackle difficult times, as well as difficult problems. The attitude around everyday conflicts in a relationship. The attitude towards change and life adventures. The attitude towards loss and pain.

It is said that life is 10% interesting events and 90% around how you face and handle these events. I think I agree. It is some key analysis to be made for people who keep on viewing the world with dark shades. I am not saying you need to become Mr or Mrs perky super-optimistic. I am just encouraging to ALLOW and to EMBRACE. And to LET GO. The people I have met in my path that are the easiest to work with, the most appreciated friends and colleagues, and the people that are the strongest leaders that help people grow around them, are the ones with an attitude that views the world realistically: for what it is, but then makes the most out of it.

Let your attitude make your life easier, as it is difficult enough as it is.

Saturday, October 24, 2009

Create Your Own Wheels

If I had followed all the rules. If I had listened to all "good advise" that I have been given. If I had gone the safe paths that others had tried before me, showing on "this is how you do it" solutions. If I had done that more in my life, then I would never have learned as much, succeeded with as much, and advanced before my peers as much as I have today. I wouldn't have grown as much as I have either.

I am not saying you should reinvent the wheel, I am saying you should invent your own wheels in your shapes and forms and designs. I am saying you should find new ways to use old wheels. You should dare questioning why to use wheels at all. And you should create new wheels where there are none or where the wheels in place do not fit YOUR GROWTH PATH.

We are all individuals. We are all different. Who says we all learn and progress the same way? We all need our own path. Our own wheels.

People may have viewed me as "complicated", "difficult", "emotional", "stubborn", or "dramatic" at times. Well, I choose my own world, my own rules, my own limitations and values. I chose my own glasses to view the world through, and in my world the whole world CAN BE WRONG. Even if things have been proven before, it doesn't mean they are still true. And just because some people have decided it is best for them in their context to do certain things in a specific way, it doesn't mean you have to follow the same pattern. Maybe it doesn't fit who you are or who you want to be. You have the right - and every human being does own this right - to define who you are and what values you want to stick by. There are consequences of your choices, yes, but at least you own them if you have not let anyone else force you to become the person you are.

It is YOUR LIFE and YOUR CHOICES. There are NO RULES that you have to follow because someone says so or because someone else is limited by fear. The only entity - really - that you have to account to is yourself. You are your values and the consequences of your actions. Of course not excluding owning up to the responsibility of your actions.

Choose who you want to be. Choose your values. Live by them every day. And let no one else define your rules.

Interview Tricks

Got a question today from one of the women I am coaching, on how she should prepare for her next interview. Well, I don't know if I have anything out of the ordinary here, but here are a few things that have made me a more attractive candidate and that also makes candidates stick out when I happen to be interviewing.

1) Always dress classy, but low-key. A tidy fresh and yet stylish first impression opens the door instead of creating challenges from the minute you enter a room

2) Always read about the company in advance, and ask related questions to the interviewers on what you found, so they realize that you have done your research and that you are genuinely interested in how the future for the company looks like and what their visions are

3) During an interview the interviewers always check for three things and I have this rule: Brain, Heart, and Feet.

--- Brain: do you have the right competence, experience, and mindset for the job / role / assignment --- here you should try to match your previous experiences with the role you are applying for, and highlight education or previous experience with what the company is producing. Also show how your other experiences will enrich the value you may bring to the company. That will build up for the actual salary negotiation.

--- Heart: do you have the right values to fit with the team at hand. Sometimes you can have the best of competence, but you will still not complement the team. This is many times a reason why you get turned down (if your competence is a match, but you still don't get the job) --- here you should try to really be honest with who you are, as you don't want to end up matched in a team on someone you are not. Think about that you will spend at least 8 hrs a day with the team, and it would only be valuable for your progress if you were in a team that you can learn from and that you can contribute to. So be as honest as you can, without down selling yourself an inch. Only use positive words when describing yourself. And use some of your strengths as weaknesses (e.g. strength: organization, weakness: less flexible at times; strength: strong leader / decision maker, weakness: sometimes forgets to take time to listen to weaker voices in a meeting).

--- Feet: where are you going? A company always sees a recruitment as an investment. Investing in you, money and time, will it lead to a good harvest? Are you intending to stay with the company for as long as it takes to get you up to speed and also get some profit of their investment? Hence, always think about a 3 year vision within the company, that you can bring up in a suitable context. E.g. "Well, I can see that perhaps three years from now, I would have built out this team to handle not only the marketing but also the channel relationships and customer reference programs...." It shows that you have a plan to stay, and a plan to develop things going forward. A good candidate for investment!

4) Confidence is key, but bragging is a turnoff. It is a problem often among my girl friends that they get very nervous before an interview. Not feeling their true worth. Always feel like you are worth a fortune going into any interview. That your time is money. That they really need you. Don't ever let anyone downplay your worth. And believe me they will try, if not for any other reason but to get to a good negotiation start point, e.g. a cheap one for the company.

5) Never give a number. Never discuss salary in your first interview. Always treat your first interview as YOUR interview with them. Checking THEM out if THEY would be the right fit for YOU. That makes you more attractive in the company's eyes. Just like in dating!

6) Don't fear silence. They will probably test you in different ways how you react to stress. Some interviewers use silence as a trigger. Don't fear it. Embrace it. Wait. And then wait some more. And if you really can't wait more for them to ask a question. Have a question ready for them - open ended - so you can buy time, if you need to.

7) On questions that hits you off guard, breathe, wait, and ask for clarification or ask a counter question. That will buy you time to think what to answer. E.g. "well...hm....can you please elaborate what you mean with...." or "Well, I would like to think about this question for a while before I answer". You have time. And all questions aren't meant to be answered immediately.

8) Be professional (no nervous or bad jokes) and positive (don't show any bad moods or anger, even if they turn out to be unprofessional or rude - yes, this has happened to me...). You don't gain anything on loosing your temper. Just leave politely if the interview is not respectful, with the excuse that you have realized the job will probably not meet your expectations.

I am sure there are many more tips on this, as it is a very common topic. Here are a few books on the topic, for extensive preparation. However, I usually think you should be just enough prepared. A natural behavior is better for both you and the recruiters, as that will assure a better match-making. And if you really are super nervous, and it is your first job interview after college or something....well....tell them. It will reveal a card from your hand, but it may also make you feel a bit more comfortable, which may help you win in the end.

Good luck!

Books:

Sunday, October 18, 2009

Feedback is Essential

Here is a thought: one reason why men gets promoted more quickly may be that they receive more feedback.

This is a personal observation, and may not apply to the general case (if there is such), but I have watched my male peers and how they have gotten a lot more feedback than I have, in previous employments.

I have off and on wondered why this is the case, and my empirical conclusion is that it is because there is more "risk" of emotional reaction when giving a female feedback. Women - in general - get more "hurt" by raw comments on what was "wrong" or what could be improved in their performance, presentations, or whatever it may be.

I want to encourage women to try their best to not push feedback-givers away, but reacting emotionally to what is said. Try to do the following:

1) Listen
2) Decide if the feedback is truly valid or if it is a projection made by the person giving it to you
3) Say thank you for the feedback
4) Sleep on it, then try to see what parts are applicable to your delivery and erase anything that are aimed at or based around assumptions around your person

1 -- It is important to hear it all, and then decide what to react to. At this stage, do not take anything in, just hear the words and comments.

2 -- Most people give poor feedback. And if it is given directly after the event, without you asking it, try just to appreciate that someone cared enough about your effort, and take the actual feedback-giving action as a BIG COMPLIMENT. After feeling GOOD about this, you can decide what content actually applies, what content is a projection of the feedback-giver's own flaws and areas of improvements (it is very common to give feedback on what you yourself usually need to improve.....try to observe this next time you hear feedback, and smile when you recognize a projection...it is usually funny!). And try to filter as much emotion away from the actual useful feedback - if any!

3 -- Always say thank you to any feedback giver. This will encourage more feedback going forward, and a better way to fine tune your skills into the next level. If heard by others, it will encourage more feedback channels - which is something you should WANT. How else will you grow and improve?

4 -- Only take in what is useful. Remember that no one can give you feedback on WHO YOU ARE only on WHAT YOU DO. So, you can easily ignore comments like: you suck, you are a lousy designer....or whatever.... you should however listen to people who say: your solution sucks, your design is full of flaws - you have things to learn in these situations, especially if you are curious enough to ask "why? what do you mean by it sucks? can you exemplify what you mean by good vs bad design? etc etc"

Again, always embrace feedback givers. Thank them. Take it as a compliment. And then DECIDE what parts of the feedback you think applies or you think is actually valuable for your future growth.

And, to tie in with the beginning of this entry: it is unfortunate that men tend to give men feedback, and do not dare (?) to give us women the same straight forward feedback. The trick here is to ASK for it. From your boss (not only during performance evaluation, but DIRECTLY after a presentation etc), from your peers (e.g. "Hey, btw, what did you think of this meeting? Any feedback you wanna give me?"). Ask. Ask. And ask again. If you don't get feedback, you will not grow.

And then one last thing. PLEASE PRACTISE on giving feedback as well. A good leader knows when to praise and when to correct, and always to only correct what you DO not make any comments on WHO YOU ARE.

FEEDBACK IS GOOD.

Thursday, October 8, 2009

The Code Words

7 years ago I learned the code words. The keys to making your boss not only hear you but really listen. I now give them to you:

"I am seeking more responsibility" means "I am tired of my current position and want to grow into leadership and management roles" alternatively "My path is slowly heading elsewhere if you don't provide me a growth path."

"I want new challenges" means "give me a new role / assignment / or responsibility" but it does not necessarily mean a manager position. Perhaps a project or a component ownership though.

"I don't feel motivated" means "I am looking elsewhere already, and probably will stay if I get a better offer / raise or if you meet my demands". Usually after stating these few words, the counter question is: "And what would motivate you?" SO be PREPARED to in a few sentences define what it is you need to feel that spark again...

The worst thing you can do for your career is to NOT THINK ABOUT IT and COME UNPREPARED to a performance review. Your career is your growth path. Don't neglect it, allow it some time, and list the things you did well during the year, to motivate your increased value for the company.

And one last thing: always focus on the tasks that leads to more value for the company. The rest are just not worth it. Focus on things that energizes you and motivates you, but also focus on the tasks and assignments that lead to growth, if you are not happy to stay where you are.

And always take the opportunities that come to you that feels "a little bit over your competence level" as those are the tasks that will make you grow. Never accept something you can already do. That will make you stagnate and get bored before you know it. Fear and butterflies in your stomach when accepting a new challenge ARE GOOD SIGNS!! Let the butterflies buzz. I know you can do it. And so do you.

Good luck with your next performance review. Let me know if you want me to focus on any specific questions within this area. I have tons of tips!

Achieving Your Goals

To achieve your goals (see my previous blog for how to create them) you need to be selective. You can't have 100s of goals at the same time. Select a few, and if possible find dependencies to what goals you should do first, to make path for other goals to be achieved much easier.

Example: If I focus on a better communication with my boss, I can later express my interest in travelling more...

SO....HOW do you achieve your goals. Well there are different ways I have used.

DIVIDE AND CONQUER
Goal: I want a Donna Karen purse within 6 months
Strategy: I will save money to afford it
Divide: I need to save $xxx per month to reach the amount needed
Action plan: If I don't spend money on clothes, coffee, and drinks w friends I can achieve that amount per month...

If the goal seems unachievable, try to break it into steps and backtrack. To achieve A, I have to achieve B, and to achieve B, I need to do C by this time.... and by listing C, B, A, you have your action plan.

Sounds easy? Well, it is harder than one can imagine sometimes.

So, what if parts of the goal is not within your control? Then there is the aim sideways approach.

AIM SIDEWAYS
Keep your focus on achieving the goal. And let all your actions lead to steps closer. If there are parts of the distance that you can't do, at least not in a direct fashion, then do them sideways.

Example
Goal: I want to become manager for the engineering department within the next two years
Strategy: Take more leadership and more responsibility, get assigned to important team-leading tasks, show my value to the upper management, and to the team, etc.
Blocker: My boss does not believe that I am ready to become a manager (and you have done your homework of finding out what is required, and proven that list to him over a 6 month period...) - e.g. you are shore he or she is just blocking
Sideways-approach: Modify your goal -- you can become a manager for another department for a while, focus on showing your management qualities to the support organization, keep your ears and eyes open, talk to their management that you are seeking more responsibility. Apply for opportunities under other managers.

Baseline: You can allow yourself to side-track into an almost similar goal-situation - e.g. if you become the manager of the support team, you grow with the management experience, even though it is not what you first desired (development) and next opening for development manager, you have the management experience on your list....which gets you one step closer.

Side tracking is good, if you stay focused on the goal!

And remember, the GOAL is always to GROW. Grow your potential and your comfort zone.

Sunday, October 4, 2009

Setting Clear Goals

One really important thing to do to get where you want to be or to grow or get to the next level is to really set clear goals for yourself and with dedication follow an action plan. It is one of the toughest jobs, and with this blog I want to share an approach that has helped me and many of my employees when they have struggled with their performance reviews.

The power is in the words and in the mantras you create for yourself when clearly defining goals. The clear goal statements encourrages you when things seem difficult and help you keep focus.

I used to be a YES-sayer. I wanted to help everyone with everything. I wanted to be liked and I wanted to please people. I wanted to be a good manager, and in that vision of myself I thought that a good manager was supposed to be liked and able to do so many things. Was I wrong or what... Trust me on this one, the only two things a good manager really needs to be good at are:

1. Setting clear goals (and communicate these and the expectations on success/failure)
2. Making sure the tasks and responsibilities are clearly assigned and prioritized - and accounted for.

If you want to become a good manager of your own life and situation - which I hope everyone wants to become - then 1. and 2. are the two things you need to focus on.

So, step one: setting clear goals...easier said than done. Start with brain-storming. You can do this with yourself (verbally or in written form) or with friends you trust. Write all the things you want onto a paper. In no particular order. And I mean EVERYTHING.

Example:
- I want a Donna Karen purse by December
- I want to call my mom more often
- I want to travel more in my work
- I want to have better communication with my boss
- I want to feel more relaxed when the weekend arrives
- I want to...

These are your SELF REQUIREMENTS. And usually the list is long and totally unrealistic. :)

Now sort out which ones YOU really want and which ones OTHERS have made you want. And try to sort out if you WANT them or NEED them, and for what reasons. And if any pair of goals are dependent.

Example:
- I want a Donna Karen purse by December, so I can show off to my friends at the New Years party...
- I need to feel more relaxed when the weekend arrives, otherwise my whole weekend will go to recharging myself, and I wont feel like I have a life outside work. If I communicate better with my boss, I would feel more relaxed... --> I should focus on improving communication with my boss.
- I want to travel more in work, as I feel that makes me grow as a person

With this filtering, you can better prioritise your goals. The ME, THEM, and MUST buckets.

"I need" goes into the MUST bucket.
The MUST buckets are usually for your long-term health or relationship strength. And these usually takes more effort to fulfill but also gives more value back. Pick two of these at a time to focus on, and try to avoid setting up "forever" time lines. E.g. I will call my mom every other week for three months - is a healthy goal, and achievable. And it has a end-date where you can re-evaluate if this arrangement demands too much of your time, so you can fine tune to a happier arrangement.

Goals referring to others usually belongs in the THEM bucket.
The THEM bucket is usually not important for your growth, but you can pick one or two of these goals for your ego-satisfaction if you really think you can afford spending energy on these, once you have reviewed the rest of the list. E.g. I will save Y $ every week for a Donna Karen purse until December 15th, but only if I have more than X $ left after paying and saving all my other goals that are more important. This leaves you with the satisfaction that you may achieve your ego-goal, but don't steal away from more important goals.

The ME bucket is your self-growth bucket (usually) and these you should treat with extra care and attention. They may be (sometimes) "silly" goals to others, but will give you the self-esteem fulfillment. So, these goals need to be prioritized. And I would pick one at a time and focus until fulfilled to a satisfying level.

How you pick the focus-goals from each bucket is varying in difficulty, but once you have the lists bucket-sorted, the highest priority ones in each bucket usually sticks out from the crowd. And since you have divided them into the ME, THEM, and MUST buckets, you will have a fair share and balance between your various goals stimulating all sides/needs of your goal fulfillment and progress needs.

Last step is to book an appointment with yourself to reevaluate your goals in 3 or 6 months out, dependent on what time span your goals can meet. Now you have a goal setting process in place. And 3-5 goals identified. And believe me, it takes less and less time for every review. And you will feel more and more focused on where you are taking your life, in addition to an increased feeling of fulfillment and self-esteem as you reach your goals one by one.

MOST IMPORTANT: if you happen to fail to meet a goal, don't judge yourself. What you need to do in that case is to evaluate why - if it is internal or external circumstances, things out of your control or not, and what you learned. Then quickly move on with a wiser approach or with a discarded goal.

After defining your 3-6 goals for the next 6 months, it is time to sketch a action plan and strategy. That I will try to cover in my next blog.

And last thing, please remember that IT DOES NOT REALLY MATTER if you meet your goals in the end, as it is the strive to get there that gives you the value. THE JOURNEY IS THE PURPOSE!

Glass Ceiling

After my last post I received a few emails with concerns and questions around "what if I meet a blocker and don't see how to get around it with the side-way approach?"

Well, I wish I could say there is always a way. If you don't find it, create it. If there are no higher responsibilities to strive for, because they are all assigned to other people, you could (if it make sense) try to find or create some responsibility of your own. If for no other reason, just to motivate yourself to keep going. I know it sounds ridiculous and meaningless, but sometimes finding a way around blockers takes time to spot. And you need something to keep you focused, motivated, and continuing doing a great job, so that when the opportunity comes, you are for sure pepped and ready!

There is a key thought to hold on to, and that is that most organizations (who are healthy) continue to grow and change. Hence, there is a big chance an opening will present itself in time. If you keep your eyes and ears open, and if you stretch your perspective to other departments and responsibilities.

But I know it is not easy. And when I was in black blocked holes, well, then those words comforted only temporarily. So what can I advise?

I think I can say one thing, but it needs careful consideration, as previous blog-entries have covered. You can decide to look elsewhere and move on. If you have had the same performance evaluation conversation with your boss over the last two years, and if you have clearly - in writing - described to him or her what you want to do and how you want to grow. And there is no response. Well then... it is a signal that you are not listened to, and that your growth potential is being limited by a blocker. TRY TO FIND SOMETHING ELSE. And again, I know, easier said then done. Especially in these times. But GREAT PEOPLE always get hired and always find a way. So keep looking.

Still, I know it is hard. Been there.

The best advise I have had - and it is possible I have mentioned it before - is to choose your boss. That can be reinforced in this context. Don't SETTLE FOR A BLOCKING BOSS. Your manager's responsibility (to deserve the salary he or she has) is to ENABLE YOU in your growth path. Challenge you to get out of your comfort zone. Build strong leaders and communicators and increase skills and knowledge among the staff. If this is not facilitated. If the manager holds you back, then it is his or her loss if you leave for someone who do enable you.

BE BRAVE. MOVE ON. Choose your boss!

Thursday, October 1, 2009

Find a Vent

Today I had a mini-crisis with one of my coworkers. I stressed a little about maybe have worked on a project deliverable (very hard and many hours) in vain. It turned out my colleague had already completed this deliverable a few weeks back, and I hadn't heard about it.

Although I had not asked anyone if they were already working on it, it felt like it was natural being on my plate to do. Again I am reminded of the very important lesson:

NEVER ASSUME ANYTHING. EVER. It is always worth double checking and confirming clear understanding and responsibilities.

Anyway, I had a mini-crisis and didn't know how to confront my colleague, just being a few weeks into my new job. Should I just let it go or should I take some kind of action?

This blog post is not about how that issue got solved though. It is about a much more important thing: Finding a Vent. A vent is a person you can trust to flush out some minor issues with, as a prep for a confrontation. Someone who:

1) Does not report to you
2) You respect
3) Who can keep a confidence

I happen to stumble on my vent over a lunch meeting later in the day. Turned out to be the solution to my problems.

As mentioned in previous posts, sometimes it helps to just talk it out.

Later when I came home, I was a bit over-excited about to major meetings that I will have tomorrow. To calm down and shut down, to have a good break from all the new thoughts and ideas in my head, I started playing my piano. And then I had the idea of sharing my insight of venting on this blog today. Music, exercise, laughter, TV, family, friends....they are all very convenient channels for venting and changing gears. I am happy to have my piano to vent out frustration into my music. But also very happy about my new VENT at work.

Wednesday, September 30, 2009

Embrace Yourself

I had such a good day at work today. Great things were done, and a lot of things were decided and wrapped up. It is a great feeling: accomplishment. We are usually so quick with bashing down on ourselves, so it is of THE GREATEST IMPORTANCE to take a moment, whenever we have completed that task or whenever we feel that second of joy and fulfillment to:

1. Stop the time
2. Breathe 3 times
3. Take it all in

Just listen to your feeling. Enjoy what you have done. And linger in that moment. Let yourself feel good about you. Allow.

This is so important. However big or small the task is that makes you feel good. Just do this. Embrace the feeling. Cherish the moment of accomplishment. Let the moment of joy boost your self-esteem.

Embrace yourself.

Sunday, September 27, 2009

Teach Others to Fish

We all know the saying of: "Give a man a fish, and he will not go hungry for the night. Teach him how to fish, and he will never go hungry again". (Comes in many versions...)

During my first work years I used to run to my boss all the time with urgent issues. I was insecure on what was the right things to do. I didn't trust my own experience and knowledge. And I was afraid to make mistakes.

My boss of course was annoyed with it, he must have been. But he showed me a lot of patience, and in the end helped me to help myself, by NOT SOLVING MY PROBLEMS. The times when he sent me back with the words: "So, what are you standing here for? Go solve it!" I was so frustrated that he had not helped me. It was only later I understood his invaluable help. He helped me help myself.

The ability to let go of helping/do the problem solving for someone and the ability to separate "my problems" from "your problems" from "our problems" are rare in any relationships. I see managers failing constantly. I see marriages failing constantly. And I do acknowledge that is is very tough to learn. However it is SO ESSENTIAL for successful and healthy relationships.

It is most of the time a long-term good management strategy to let people sort their problems out themselves. One reason is the employees grow through their problem solving, another is they feel accomplished when the problem has been fixed, and in the end let's not forget the fact that you get a little less worries to care about as a manager if you learn to let go of certain categories of problems.

And believe me, this is not a lazy approach, if it comes across to you that way. It is a survival approach. If you choose to handle all problems your employees encounter, placing yourself as the go-to-for-every-answer-person. Then you will in the end have a staff that depends on you entirely - yes, you will feel very needed and as if you can't ever leave work for a day - but you also many times end up in a burning spot. You are the bottleneck for all decisions being made.

I tell you this: You don't want that. You do want to strive for independent workers, that come to you with the REAL problems. That they can't solve themselves. You want to build a staff that you can trust and rely on that are secure in their roles. So they grow into greater problem solvers and make your business bloom.

You micro managers out there - LET GO! Clarify the responsibility and the goals. And the consequences. Then leave people to do their job.

In this process, you will need trust and patience. Patience to let people make the wrong decisions sometimes. Patience to ask questions instead of boosting out your own solution and opinions. Trust in their capability and growth. If you practise your patience and trust, you will end up with your team one day teaching YOU new things, and making YOU grow. That, my friends, is the reward.

Practise just to listen. Sometimes a problem just needs to be ventilated. The best solution you can hand your employees are the guiding questions they can learn to ask themselves in time: "OK, so you've told me this, this, and this. What are you going to do about it? What are your alternatives? And what are the consequences?"

With this simple question set, you have clearly stated the responsibility of solving the problem is theirs. You have also opened the road for alternative solutions. And you have guided them to think of the outcome of action choice. And best of all you have not tainted their creative minds with your opinions yet. Once they are done coming up with alternatives, you should:

1. Reward them (so they feel good about their process discovery): "Good suggestions."
2. Add additional options if necessary: "Another thing you can look into is...." "In addition to those options, I would also suggest looking at..."
3. Guide them towards the next step: "So now that you have the options, what will you do next and why?"

As a manager, you should only act as a process accelerator. The employees are hired to do their jobs. And you are the guide and enabler the help them achieve the goals. Just try that thought and see how it fits you.

And then again, patience, trust, listen. You will see results.

Thursday, September 24, 2009

Activate Your Numbness

Today I woke up with back pain. I have been lazy on the exercise and this is the price I always pay. Lazy me. :)

So, I have been stuck an entire day (and previously in similar situation, for a week) in horizontal modus. And this is the worst kind of sick from some perspectives. Your body can't do what the mind wants to do: be active. You are forced into a "dead man's pose" but your brain slowly goes ballistic of the boredom and the nothingness of stimulation.

I guess you could watch a movie or two, or read a fantastic book. But after a while that too feels sickening. For an hour I casually browsed the web, but it is hard to use a keyboard when you are lying down. I stumbled however on a really interesting blog: http://lovinglifeblog.com/2009/08/12/when-life-gets-busy where I read a few posts. And the "Dead man attracts love" was a very timely one for my current position.

Anyway, thought I'd use this post to ask a few questions:

1. Is it dangerous with too much relaxation? Will this eventually numb your brain and creativity? Will you eventually get used to do nothing?

Example: a friend of mine in Germany got fired. First he was actively seeking new jobs. Then he got depressed as he didn't find any and turned it inward and felt less worth. And then he kind of settled in the situation. He is not actively seeking jobs anymore, and seems fine with it.

2. If your brain does not want stillness, should you force it? Maybe there are different kind of human types and some of them are relaxing in their fullest activity mode?

Example: a dear friend of mine is an A-type person, mega edition, and he is CTO for a huge company here in Silicon Valley (the high-pulse Mecca for IT-professionals) so he has an extreme workload. Constantly. Still, when he goes on vacation (which usually lasts one or two days + a weekend at the most!!) he has tried to go to "relaxing" destinations. Bora bora, Dominican, Brazil, Mexico beaches...you name it. But he gets frustrated, he's told me, and would feel much more relaxed enjoying fun and sights in a high-pulse town like Tokyo or Hongkong. The people and activity relaxes him.

So...does everyone really need relaxation in the "be still" form or are there some kinds who really need the activity to stay relaxed and non-frustrated/stressed?

I am probably one of those who need "Dead man's pose" the most. And I should do more Yoga and relaxation for sure. So maybe I should stop being lazy and force myself to actively relax. That will probably eliminate the risk of this horizontal forced relaxation that I am in right now.

Hope you see how I tied all that together. This is probably my proudest moment today. Something for my bedside book. :)

Wednesday, September 23, 2009

Choosing your Role Models

Who has influenced me the most in my career? Well, I have found myself differ from other successful career women and their choice of role models on at least one aspect. I have not looked for icons - and with that I mean the big names in the business.

Of course their stories are impressive, but there are much behind a person's success - timing, years of work and preparations....and mistakes! There are usually a manager before a really successful one, that has messed things up badly OR that has done all the work that the next manager gets the credit for. So how do you know who has really done what and who has just got on board the last minute, hired into a CEO position just when the market and company was ready to do the finally fine tuning and make an impressive result?

I have chosen instead to look for the capabilities I admire, and tried to learn from people a bit closer to me. I pick the ones that appeal to me and especially those with a great way of thinking - a different way of thinking. Age does not matter as much to me as what the person has accomplished and gone through. I have had younger role models. Female and male.

Let's picture it as a smorgasbord of features, where I can choose and pick the qualities I would like from a set of multiple capable people.

Here are a few things I have come to see as common factors in good role models that you will actually be able to learn from:
- Willingness to share their learning experiences
- Good listening skills
- Strong self esteem, little ego (a little self boost is good, but it should not occupy the whole conversation with a mentor)
- Curiosity
- Clear communication of thoughts and to the point conclusions
- Patience and strategic thinking
- Some kind of past including a phase of major life-struggle
- Blunt and honest
- Trustworthy and respectful

Where do you find these role models? Well, they don't grow on trees, so when you find a person you are impressed by and wish to learn more from, why not immediately give them your business card and ask if they would mind sharing some of their life experiences with you over a working lunch some time. Who wouldn't like that idea?

But make sure it is professionally connected, so they don't think you are asking them out. Best way of preventing misunderstanding is to share your agenda, example: you are at a point in your career where you are seeking external input and perspective, and would really appreciate to get together with interesting/experienced/blah... individuals that can inspire you along the way.

This is how I was invited to VIP mingle events with VCs and how I got a few business cards from CEOs in the valley. I was straight forward, not hesitating to ask a great role model candidate if he or she would be open to share some time with me once in a while, so I could learn from them.

At some later point in time, I will invite one of my best role models to blog about the importance of wing-women. Keep a look out for that blog entry (will have Guest Play: in the title).

Please keep sending me all your questions. I will eventually come around to blog about them, when inspiration is flowing.

Tuesday, September 22, 2009

Made of Stones

This is a follow up blog post to the "Pebbles in a Jar Story" posted recently. I was reminded by a dear friend of mine, how I had twisted the story when I told it to him.

I had advised him not to let the big pebbles get too big and too few. If you only have one big pebble, you will still have room for smaller pebbles and sand (and beer!), but you will be at higher risk of loosing your big identity components.

Let me give an example. If all you focus on is your career, what will happen the day you loose your job (let's say due to a re-org) or if you get sick so you can't work anymore or when you retire for that sake? There will be a very large whole in your jar.

If you instead balance yourself with a few different priorities. Add friends, a hobby, exercise, or family into the big-pebble mix. Then suddenly if you would stand without a job one day, the other big pebbles will still fill up your jar and your happiness space. They will be there to hold up your identity.

I have seen so many hot-shot career men (yes, especially men seem to take this harder) that when they are suddenly facing themselves without a job, or getting into a divorce making them loose the family, etc, etc, they have nothing else. There is just a big void after the one or two things they had in their life. And they have to go through a crisis of building themselves and their identities up again - from scratch!

So, please have several pebbles. Big ones. And fill your identity with more than JUST being your job or JUST being a mother. You need to create your own MIX OF BIG PEBBLES. It will make pebble loss less painful and the impact of void milder.

Monday, September 21, 2009

Pebbles in a Jar

I will tell you a story that I always try to remember when I am stressed and feel like I am drowning from some aspects. You may have heard it before, but this is my version.

A professor is teaching a class in philosophy. In the beginning of his first lecture, he is holding up a large jar of glass - empty - in front of the class. He asks the class: "What is this?" First there is a shy silence, but then one of the Berkley students raises his hand and says: "An empty jar, Sir?"

"Correct. An empty jar." answers the professor. He picks up a small black plastic bag, and empties its content into the jar. The jar is suddenly full of big pebbles. "And now? Would you say the jar is full?" The attendees of the class starts nodding their heads and signaling agreement. "Then picture each big pebble to be an important activity of your life. One being family time. One perhaps being a job. Another perhaps, or maybe not, being studying?" The class laughs at the professor's contradictory remark on studying.

The class is silent as the professor empties another small black plastic bag of content into the jar. In the small voids between the big pebbles, small pebbles are now pouring into the jar. The professor states: "And picture now, the small pebbles being important, but somewhat less important things. A dentist visit? Visiting grandma? Taking a driving license?" He pauses, then continues: "Do you agree that although you have high-priority things, you still find time for the important side-projects that you need to do?" Again a pause, and then he asks: "Would you now say that the jar is full?" A louder noise of agreement occurrs.

The noise dies out as the professor picks up a third little bag and pours it into the jar. Sand. And now the jar has no visible empty space for sure. The professor says: "And there is still, somehow always time to do the other things, like watch a movie, go out with the trash, cleaning the house, reading emails, etc.".

"Point is, anyone?" The class room is silent, and tension is high. Nobody speaks up. It is a relief when the professor finally continues: "If you focus on taking time for the most important parts of your life - your friends, family, work, exercise... - you will still have time for other important stuff, and additional stuff. Just keep your focus on the important parts."

The class explodes into conversations and discussion. In the end the noise dies out. The professor is about to put the jar away and starts his class about perspectives on what is important in life to achieve happiness, when a young student stands up and walks forward to the professor.

When he reaches the professor with the jar in his hand, he turns to the audience, who are now curiously observing him. He speaks loud and clear when he says: "And when there is just no time for anything else, there is always time for beer" and then he pours the remains of a beer bottle into the jar. And the class breaks out laughing and applauding. And the professor can't help but smiling.

End of story.

Point is, and this is me speaking, never worry about the little things. The messy house. The children not having a haircut on time. The missing out on a dentist appointment. Worry - if ever - about keeping the focus on the really important parts of your life. That is who you are and your happiness. You will always have time for other things. Eventually.

Building Up Yourself

One of my readers asked me in an email (thanks for your emails btw!) what advise I have on boosting your own self-esteem. So here are my thoughts on this topic:

THE MIRROR TRICK
When you see yourself in the mirror in the morning, greet yourself and say three things about yourself that you like and/or are proud of.

Example
1. "I am proud of that I usually keep cool in critical situations"
2. "I am happy that I am such an adventurous person so I get to experience a lot"
3. "I like the fact that I am an encouraging mom"

If you want the super-boost, do it every morning and every night - for example when you have brushed your teeth.

Say it out loud so you see yourself, hear yourself, and think about yourself at the same time.

THE BED SIDE BOOK
This is a similar tool. Keep a bed-side note book by your bed. And every night, just before you turn out the lights and go to sleep, you write down three things you are proud of that day.

Soon you will see a pattern of waking up more happy about yourself and what you can do. The mornings start brighter.

Note that you must really try hard (especially if your self esteem is very low) to really try to feel the good feeling of being proud about yourself and your day. Block negative thinking. Try hard, it will get easier if you do it regularly.

THE POSITIVE ATTITUDE CIRCLE
Start saying the positive things you think about others. People get more positive by compliments (don't exaggerate though...) and will over time start giving you positive behavior back.

Laughter is contagious. So is a smile. And so is positive behavior. If you give compliments, people will start giving them back. And this will help boost your impression of yourself. But this is a side-boost, as the most important source for your self esteem should always be yourself and your own thoughts.

SELF-PEPPING
Try to inject every now and then through out the day:

1. Wohoo I am so good!!
2. I can do this, I know I can do this.
3. I am spectacularly fantabulous.

Or some other fun-you self-boosting key sentences. Not only will this self-complimenting help you like yourself and your compliments better. But it is your own vocabulary - not connected with any bad previous experience, not enforced to self-denial or self-criticism - that hopefully sets a smile on your face a few times through the day.

If you have trouble remembering to self-inject, then set a daily alarm in your cell phone.... Be creative!

PAMPER YOURSELF
Make sure to do happy things for yourself.

Tips:
  • A bubble bath
  • A good book and a hot cup of tea - and lock the door to be left alone for a while...
  • A massage
  • A pedicure (and make sure to get the deluxe while you are at it...)
  • Paint your nails
  • Sing out loud in your car to your favorite song
LEARN SOMETHING NEW
Outside work, try out something new. Doesn't have to be brain surgery advanced or anything. Take a class in arranging flowers. Create some pottery. Or even, just buy some paper and do a collage on your own. Just try something new once in a while.

After you have spent a few hours doing something new, take 10 minutes and just feel proud. Feel new. Feel accomplished. You are not only your work, your family demands, your everyday self. You are capable to learn and take in new experiences.

EXERCISE & VITAMINS
Yes. Endorphins will always give a better safety net for dips in your self-esteem. And so will your daily vitamins. Trust me. Or science.

Sunday, September 20, 2009

Conflict Solving

What can you do to solve conflicts in a constructive way? Very good question from one of my readers. Well, my tips are the following. Feel free to add your tips in comments to this entry.

Try to find several ways of solving conflict, so that you grow to handle many different people types.

The best ways of finding them, I would say, are either books on conflict solving, giving and receiving feedback, active listening, or alternatively (my favorite approach): trial and error... Practise, practise, practise. Jump into an opposite oppinion of someone else, and practise your constructive argumentation.

How does a constructive process look like then? Well, a few things I've learned that are good for constructive conflict solving:


  1. Listen, listen, listen
  2. Repeat the statements of your opponent: "So if I understand you correctly, you are saying...."
  3. Confirmation or clarification
  4. Think / formulate carefully (breathe if needed)
  5. Respond ithout personal attacks or emotional judgment (very hard...I know)


    • Avoid statements including "YOU ARE [accusation]..."


      • Instead use: "What you do comes accross as [adjective]...."

      • Avoid "It is..." (as you own the single point of truth)

      • Instead use: "It seems to me like..."

      • Avoid emotional judgement: "very" "always" "never", or "blame" "fault" "wrong"


    • Preferrably with curiousity


      • Ask questions rather than to analyse

      • Assume you are wrong when listening, respond with statements on how you view it

      • Listen with interest to learn a different point of view


    • If helpful, state that it is good that you have discovered a conflict or different point of views and that you are interested in learning other perspectives


  6. If your conflict partner is less experienced or respectful in their conflict solving process, take a few breaths and try to not trigger on any cheap shots... Easy to say, harder to do sometimes :)
  7. Summarize both perspectives (or all, if you have chosen to find even more angles on the topic, which is good in situations where it is suitable to show that there are even further options on how to view it...)
  8. Make a decision (if required) and commit to disagree if necessary. You can still move forward, even if you don't agree. That is also solving the conflict, as long as you have understood each others point of view.



And remember, in different cultures it is either triggering or respectful to stay calm (or raise the voice), so don't always rely on your country-traditions as input if someone is upset or not.

Saturday, September 19, 2009

Conflict is Good

Yesterday I ran into a Norwegian friend of mine. We had a nice chat over coffee at Dana Street Roasting Company. I really like the ambience there, as you can hear what you think and at the same time enjoy the scene of a coffee bean roaster together with an out-of-the-world coffee aroma. We had a good time for sure. And then we ended up in kind of a friendly disagreement. To make a long story short, we ended up laughing at our different negotiation techniques and started talking about conflicts.

Especially in Scandinavian culture, or at least the groups of people I am used to from over there, conflicts are a bit of a tabu. You want to solve issues and disagreements, of course, and they do exist, for sure, but it is just so many different approaches one can take. And an important factor in the Scandinavian approach (if there is one) is to stay calm, to not raise your voice...to not loose your face or embarass yourself by showing emotions. Maybe that is why we are called the "Japaneese of Europe" and why business is so excellently made between Scandinavia and Japan? Sometimes, while living and working in Sweden, I thought a conflict was a failure. That one had failed finding a win-win solution and hence failed to create the most optimal solution.

Letting the discussion brew for a bit, I came to the conclusion that I have totally changed my mind since moving to the states. Conflicts are good. Difference in opinion is catalysts for finding the best solution. One should not fear entering or creating conflicts, to have different opinions, or to even jump into a counter position (as they say here: play the devil's advocate) to really be sure that the solution at the table is solid.

Conflicts are indeed good. Differences are what helps innovation and perspective growth. How boring it would be if everyone in the world had the same opinions. And how dangerous for our future.

With all this said, I have to CLEARLY STATE that there are DIFFERENT WAYS of solving conflicts and it is in the SOLUTION PROCESS where you can choose positive (e.g. brain storming, open trust-based discussion, perspective change role playing....) or destructive approaches (e.g. war, violence, avoidance, postponance...).

So remember: conflict is good. The conflict solving process should be a constructive one.

Book Suggestions

I got a few questions if I had good suggestions on what to read and also around my female brain theories. Here are some top-of-the-head tips:

- The no asshole rule --- Helped me deal with unprofessionals
- The female brain --- Helped me understand why I sometimes feel like my brain is going wild and perhaps why it seems like men think so differently sometimes
- The five disfunctions of a team --- Helped me understand what can be improved in various teams
- Blink --- Helped me trust my instinct more, with some logical explanaition to why some decisions just "feel" right
- To kill a Mockingbird --- It helped me feel strong when I needed to be strong, and it reinforced the thought that the whole world may be wrong sometimes. One of my favorite books of all times. So I just have to include it here if someone has forgotten to read it.

I also recommend various reading on the power of speach, retoric, and communication. Thank you for arguing being one of the books I appreciate in that area..

If you have read some great books to self realization or strength building, please feel free to share in your comments.

Decision Tools

Thanks for all your great emails! I really appreciate your very intelligent and thought-worthy questions. I feel like spending the whole weekend blogging to cover all your great topic requests. I enjoy the interest, so please keep sending your career questions (and other questions) to confidenthannah at gmail.com (avoiding spam...).

A question that came after my last blog entry, in various forms, where: how do you make the decision to change? Sometimes it is hard to know what the right thing to do is. Here are my tips on different ways to make a decision or at least get forward in a decision process. And please remember that most decisions are YOUR DECISION to make. If you dont' own the decision, then my best advise is to not spend energy worrying about it. What is out of your control is OUT OF YOUR CONTROL. Period.

__The Box Theory__
Usage: A decision process for cleaning out your inner closet (or task prioritizing)

Process:
Create three boxes (physical or virtual/mental) that are named:
1. yes/keep
2. maybe/evaluate later
3. no/let go

Sort your things or tasks in the boxes (first time is always the most time consuming one). Throw away the no-box entirely. Keep the yes box. And go through the maybe box the next time you evaluate. Everytime you evaluate you go through the maybe box and the new things you want to evaluate. And every third time you go through the yes box as well.

Fantastic thing is you feel 6 pounds lighter after each sort.

Why this works (my own theory and experience, loosely related to femal brain studies I've read):
The female brain is complexly wired since birth (female hormones stimulate neuron creation in female featuses moreso than in male featuses, read: the female brain). Since our multy-connected braincells gets heavily stimulated (moreso) during stress and hence activates more thoughts and topics and memories and WORRIES when we are hyper-active, we are in extra need of more concious brain-relaxation than sometimes men are. Visual sorting or Physical sorting, helps any brain to mentally sort complex tasks. That is why cleaning your room/house/apartment for some people feels so relaxing/eliberating. Sorting causes a feeling of organized thoughts, especially when we are done as that adds the feeling of accomplished. This helps our brains to relax and simulate a structured environment (physical or mental).

__The pro-con list__
Use: Helping to visualize a decision

Process:
Write down the pros and the cons of a decision on a piece of paper. Make a note at the bottom where your heart is at and where your brain is at, when the list is complete.

Leave it for a week, then revisit the list and add / change / remove. Keep the previous heart/brain notes, but add new ones.

Revisit every two days and make notes on your heart/brain state.

When another week has passed. Listen to your inner gut feeling voice and just make that decision.

Why this works (again, my own theory and experience):
Visualizing the plus side and the minus side sometimes helps seeing what "should" be the right decision. This doesn't always mean it is the right decision still, but it helps stating the logically right decision and helps you understand if the thing preventing your decision is that your heart is not aligned with your logic. A female brain uses both the logical brain half and the emotional brain half in decision making, in a more intertwined way, again due to the complex and more intense coupling since the featus stage. Hence, we can experience more often (talking in general terms here...of course there are individual aspects to consider) the conflict of heart and brain going against each other. Listing your decision factors, seeing the logic, and feeling the heart, and most importantly LETTING THE DECISION REST to get a trend analysis of heart and brain direction, has been helpful to me and many of my friends when evaluating a binary decision (e.g. a decision with only two outcomes).

__The Brewing Catalyst__
Usage: When you have a complex or big decision to make, and you think you have thought of all angles...but still don't feel closer to a decision

Process:
This have helped me whenever I have thought about changing a job or breaking a relationship (friendship, working/customer/partner, lifepartner, etc). You go to one of your relaxing zones (a cafe (I can recommend Bean Scene if you live near Mountain View, or Cafe Brasco at Folkungagatan if you happen to live in Stockholm), a library, a friends house, your backyard...wherever you go to read a book or hang out and relax with no outer interruptions). Bring a note book and a pen. (Order a tea or coffee??) And then let your pen run free for at least an hour...or until your thought dump is complete. Just write down anything that crosses your mind. Big or small. Empty your head onto your sheet. Write, write, write. And then close your notebook and leave. And don't spend any more thought on anything related to your decision.

After a week or two, repeat the procedure.

If you further want to speed up the process, make sure you do context switch or environmental change during the weekends inbetween. Go hiking in the woods, go to the beach for a whole day, go to a different part of town or interact with some new people/friends and talk about different topics.

IMPORTANT: Leave the decision topic to REST. The trick is your writing and leaving it alone, will activate your brain's background process.

Sleep a lot.

And then set a date two months out, review all your writing (at that same relaxation spot). And make your decision.

If you still can't make your decision based on all your facts in front of you and all your brewed thoughts in your notebook. Just make a decision anyway. One or the other...or the third. Just pick one. And fly with that decision until it doesn't feel right anymore.

The important thing is to make a decision and MOVE FORWARD. You can ALWAYS change a decision (well...perhaps not always, but most of the time the decisions we make after brewing are the right ones...so trust that you will make the right decision).

Why this works (my own theory and experience):
The brain works even when we are not actively thinking. It even works while we sleep. And spending active time worrying or dealing with a decision does not always help the process forward. Sometimes you actually need to leave the decision alone and REST. It will come to you. And you do need to give it time. The process of writing things down again helps visualizing and FORMULATING your thoughts. And it leaves you a feeling of having told someone or having explained the situation to yourself. A feeling of clarity.

__Summary__
Decisions are sometimes complicated to make. Give them time. Let the process take its path and let things brew. Help yourself with the tools that work for you. Write things down. And DONT BE AFRAID OF MAKING THE WRONG DECISION. There is no such thing, as if you end up in a non-optimal spot, you will still learn from that situation. And you then know with more certainty that you need to change path again. And final tip: don't be hard on yourself, during the process or if you end up in a weird situation after making the decision. You are just human, so don't ever beat yourself up. Be kind to yourself and try to do as much relaxing activities as possible. The brain and heart usually knows what to do, if you can just step out of your situation, relax, and look at it objectively. You have the tools to help yourself if you only TRUST in your CAPABILITY and if you LET YOURSELF DO MISTAKES from time to time. DON"T BE AFRAID TO MAKE DECISIONS. It is only if you don't make your decisions that you will end up with regrets. Don't let others make decisions for your, take charge. I bet you don't want to live someone else's life?

Don't be afraid. Make a decision.

Wednesday, September 16, 2009

The Invisible Umbrella

When I was in the beginning of my career I often took comments very seriously. Very personally. I remember that each day was important to me. Every meeting had an impact on my self-esteem. I was right out of school and thought there was so many rights and wrongs. It was a never ending process of judging myself based on reactions and interaction with others.

Gosh that was soooo energy-consuming. I am glad that I have found my way out of that, although I still feel it from time to time when interacting with new teams. I don't let myself get consumed by it anymore. Note to self: proud of that.

After an all-day meeting yesterday with company executives, I let the thought linguer in my head for a while, how I got to a place where I feel comfortable asking "stupid questions" and showing where I am vounorable. My best guesses are as follows:

  1. Time, maturity, and experience. Yes. Of course. But that won't probably help others out there in a current situation. But please know that it gets better with time.
  2. The no asshole rule - a book that helped giving me the key thought to use when someone is yelling my ears off - very unprofessionnally - for something that I did or did not do. These days I can think: "what an asshole...and that their behavior and incompetent communication skills are his or her problems to deal with". And since I do not let it affect me (yes, I AM IN CHARGE of deciding if it will take from my energy or not) I can these days reply with calm voice: "You don't need to talk to me this way. It is in my opinion very unprofessional. Why don't you come back when you are ready to behave respectfully, and I will listen to you then." It has certainly taken the edge of many situations.
  3. Confront bad behavior immediately. "I do not appreciate when you.... A better way of interacting with me in a constructive way is.... Thanks in advance for considering this next time."
  4. Don't be afraid. Others don't judge you as hard as yourself.
  5. The umbrella vision - one of my mentors taught me this. When someone is bombarding you with their stress / anger / frustration, it is not yours to absorb. Their insults/demands - whatever - can be visualized like raindrops attacing you, but hitting your invisible umbrella that you pull up in front of you. This mental vision has helped me "shake it off like a man". And quicker move on with my day, and let go of the bad comments, and not let it STEAL ENERGY from me.

Basically just remember: it is YOUR DAY in YOUR LIFE. You own YOUR ENERGY. Don't let people steal it through THEIR BAD BEHAVIOR.

Tuesday, September 15, 2009

To Jump or not to Jump

Some time ago I started a new job. A really exciting position with a smaller company. I am not sure I have come to a true understanding yet what this new job means, but I have a few thoughts to share so far.

It is always hard to make the choice of leaving a secure employment, where you know you are doing a good job and have several years that you can grow and feel safe. However, if you don't feel motivated and inspired, if you don't get energized in your every day, then you must take a moment and have the courage to change your situation. You can't stay put just because it is safe. Your life is passing as you drain your energy on tasks or people that don't stimulate you. You have to ask yourself the question: is this really how I want to spend a third of my life (8+hrs a day)?

I was so nervous at first that I risked everything. Who wouldn't be? A safe income, a great career... But after a few weeks of decision process (these decisions should not be made lightly, as the grass is seldom greener), I came to the conclusion that it was all worth it.

I made the jump. I changed my job. And here I am, trying to take it all in. The new situation, the new products, people, and challenges.

And a conversation from the past with my older sister comes to mind. These words were said in a different context, but are so valid here:

I said: Sure, I'll be scared and nervous again. But I know I will make it. Whatever happens, I know I'll get through it.

My sister said: I can so identify with what you are saying. These words, I think, are a sign of maturing. To see that you are not always ready. Not always on top of things. BUT you do have the tools to tackle new challenges and land on your feet. My husband usually says: Honey, when did it really go bad when you tried your best?

And isn't he right? Isn't our best enough? I will tackle these new assignments with the tools I am equipped with so far. And fight my fear of failure (yes, in spite of all success one still fear failure...). And if I just try my best, I will either win or learn.

I believe we all are born with a good inuition what we need to do. And what the next step is. It is just harder for some to allow themselves to listen to that inner voice.

Don't fear change. Don't fear to jump onto new challenges. It is the chances you don't take that you will regret. Again, and this can't be said enough times, the fear of failure is the one thing that limits your capabilities. We all need to fight our fears, how else will we grow and learn?

Step outside your comfort zone. Listen to your inner voice who knows exactly what you need to do, even if it frightens you. And just JUMP! It will turn out to something really good for you. I promise.

Don't fear the jumps, just plan for the landings.

Sunday, September 13, 2009

Importance of Female Networks

It has been highlighted so many times, but I think it is worth mentioning again: the importance of building female supportive networks. And with that I don't necessarily mean your closest friends, but rather a diverse group of women representing different perspectives and backgrounds. From several ages and occupation categories. A group of individuals that can constitute a collected knowledge and experience base and a safety net when you feel like you are falling.

Perhaps the value lies in the relief of sharing your burdens? Perhaps it's in the realization that you are not alone in many situations? But even more important, I think, is that it consists of individuals you can relate to and respect, which enables you to learn from their experience.

I recently went to Big Sur for a birthday event for one of my dear friends. It was a group of 10 or so women. Ages between 25-45. We went for hikes in Pfeiffer, massages at Esalen, and good dinners and wine at nearby popular Big Sur Bakery. The whole experience was fantastic and provided true soul food. The idea of spending a few days together with a group of women only (friends and acquaintances) turned out to be both fun and inspiring. It was indeed a time for reconnection with ourselves as well as mother nature's beauty. But I still believe the major component of the lightness I felt after the event was the connection with the other women.

I suddenly found myself surrounded with insights I could truly use and reflect upon. Advise around how to balance family life and career. Advise around how to get the spark back into stressed and old relationships. Advise on how to give yourself a self-esteem boost. Advise on how to handle resignation, sorrow, divorce, and parenthood challenges. A flood of knowledge and insights. And even though I may not be in all these situations at the current point in time, I truly felt I learned good insights and tips - and perspectives - on how to deal with LIFE.

What I learned is too much to cover in one single blog, but what I can and will share here and now is that I felt so much better after time with these strong, independent, and positive women. It was like someone had helped me cleaning out the attic. And I for sure will take the energy and time on a regular basis to get together with my own female network - preferably in a larger group - and share my smaller and bigger concerns. Who doesn't want a clean and organized attic?

Another way of trying to describe the value is: in our casual conversations the little things I didn't even thought I worried about was discussed and suddenly there was a feeling of relief and enlightenment. Again a proof that conversation and how talking things through can help you get clarity on what your priorities and real problems to focus on may be.

A big thank you to the women attending the event, who so openly shared their life stories and their warm hearts, as well as their gathered wisdom. I truly enjoyed our conversations.

Thank you.

Thursday, September 10, 2009

A Woman's Worth

Today I want to write about Lilly, or rather so many women like Lilly. She is a middle-aged beautiful sparkling woman I met at a festival last weekend. I had gone there with a couple of my friends, and we shared the same camping area. Today's blog will focus on women's self worth. In any relationships.

Lilly's story starts with her coming out of a really bad relationship. Frankly speaking, it sounded like a pretty abusive kind. To me that meant that she probably had been broken down over a longer period of time, and hit the bottom, but found an inch of self strength somewhere deep down and broken away. Congrat's to Lilly for that.

Not all women has this horrible experience, but many women still end up in a similar situation to where Lilly was when I met her a few days ago. Instead of seeing a single, strong, amazing, independent woman, these women are looking at themselves in the mirror as lonely, weak, and non-attractive "left overs". They basically stare at themselves with exagerated critical judgement. Feeling that not many chances will come their way anymore. In other words, they think they are not worth much on the market anymore.

This observation always makes me so sad. And furious. Lilly (and other women like her) is a beautiful woman. With a sparkling smile and personality. A giggling heart that one can easily fall in love with. And still she does not see this herself.

Why are the self-esteem dependent on the attention of a man for these women? Why is everything they seem to care and talk about how this and that man may or may not be interested in them or what these men think of them? And why are so many of these broken women often involved with married men (a.k.a. cheating jerks)? I so wished there was a light-bulb I could switch on for them. A light that would show them that they are amazing just as they are. That they don't need a man to confirm that for them.

These women fall over and over again for the wrong kind of men. Men that like the chase, the easy going, the smooth talking, the casual sex, and the non-commitment. Men that can make these women feel attractive - in their desperation for confirmation - for just a short while. The men that in the end treat them as they feel: with no worth.

To all Lilly-women out there, I would like to ask:
1) Why is your self esteem in the power and control of someone else? Wouldn't you want to own your own self-esteem?
2) Would you really want to be with a man that doesn't love you for all the amazing things that you are and are capable of?
3) Would you really like to settle with someone who can't understand how to treat you with respect?

If you want to change your life, I have the first step for you. It is very easy. I know you can do this!

Say to yourself in the mirror (loud and clear) every morning: "I am worth everything good in this world. I am beautiful. I am strong. I am capable. And I am (with no hesitation) worth to be treated with respect."

Use this as a mantra. Listen to your own voice growing stronger every day. Until you hear it. Until you feel it. Until you wake up one morning and see the light that helps you clearly distinguish between jerks and respectful gentlemen.

A real man would never treat a woman disrespectfully. Love starts with trust and respect. If you can't trust a guy and he can't respect you or you can't respect him, your relationship will never enable love. Just a distructive attraction or self-eliminating painful crush. YOU CAN DO SO MUCH BETTER!

Lilly wasn't the only one. There were at least four other women I talked to (only during this event) that had ended up in really bad relationships. And I am not blaming the men here. I ask of any person to stand up for themselves and ask for respect. Don't accept lies. Don't accept cheating. Don't accept disrespectful behavior. Ever. It will eat your self-esteem and your worth.

You are worth everything in this world. You deserve respect. EVERYONE does.

Saturday, August 29, 2009

Top List

I got the question a week ago: What are your best career tips? The question was asked by an intern at our company. I gave the advise of always networking, select a few mentors, try different assignments, and focus on growth/learning, but when I came home later that day, I decided to really think it through. And here they are, my top five list:

1. Choose your manager - if the current one does not help you grow or see you/your contributions, try to present your achievements to another manager, or the manager one step above... If this is not possible, it is time to seriously consider changing jobs. If the manager does not see you, listen to you, or acknowledge your contributions as well as needs, how will you ever grow and learn in this position?

2. Never believe "it is the way it is" or "there is nothing we can do" or "because this is the way we have always done it". Believe me when I say: there is _always_ another way! Don't let other people tell you what you can or can't do. Don't let other people's fears, failure, or limitations limit what you want to do or your creativity. Yes, you should listen to experience and advice. But if I had followed the rules or listened to the "what if this happens if you do that" or "you can't do that", then I would never have been where I am today.

3. Focus on what you are good at - that will lead to excellent results and good self esteem. You can practise on your weaknesses outside the spotlight, but always present what you did great (and absolutely no excuses for yourself!) Seriously, too many people work on improving their "improvement areas", but do you see many successful people focused on their weak sides?

4. Believe that you are worth more!! Don't ever compromise on your integrity. I have lost some really good deals and negotiations the few times I have doubted myself. Never ever compromise on your self-worth! You are worth it. And more!

5. Choose words like "I want to develop" or "I am ready for new challenges" in your performance evaluation discussions - that will signal you are ready for a promotion or new assignments. Much more effective than to for instance hint that you have other offers or that you are not happy in your situation... Paint the vision, and the vision will become true.

And then a bonus principle I have taken with me from one of my mentors:

"You either win or you learn."

Feel free to add your own career tips to this blog entry.

Friday, August 28, 2009

The Power Game

I talked to a friend of mine the other day, who was upset about how her manager had cut her off during a meeting with VPs. It reminded me of a situation that happened to me a few years back.

I was invloved in an education program for global sales. We were 4-6 people developing content that would reach 200 trainers, who would travel out in the world and educate our sales forces. I was part of this group. Contributing equally with the others to the deliverables. At the event, each of the group memebers were assigned different passages of the training sessions. My passage was 20 minutes. All the other guys' parts were scheduled for 1 hour each.

Oh well. I thought: I am the greenest in these contexts, so maybe it is a "try run" and kind of a test from my boss to see if I can do it. Perhaps he is testing me so I can get more of these assignements for the next round. I prepared my session and thought I did a pretty good job putting something clear and communicative presentation material together. The others did their parts too, but most of them had just cut together from previous presentation decks, so the flows of their material weren't as worked through as mine.

They each gave their sessions, and of course exceeded their time limits. When it was my turn my manager asked me to cover what I had in 10 minutes, with the motivation that we were running out of time. Irritated, but cooperative, I cut out a few parts of my session.

In the first minutes of my presentation my boss suddenly starts to interrupt me. "Clarifying" what I just said. I have never felt so humiliated and belittled in the last 5 years of my career. I have always had good ratings on presentaiton skills. People like my energy, my simple way of explaining things, and my many levels of communcation. I strongly doubt I had a sudden episode of communication-disability. I doubt that he had to "clarify" anything. His clarifications were more interruptive than anything else. And he distrupted the planned flow, and I had to regain control of the session several times.

Not only did I miss out on important parts, due to lack of time, but he made me take other tracks than I planned with my messages. When I confronted him, a few weeks later, when things had calmed down a bit, he asked me to confront him "in context" next time, as he couldn't recall the session I was referring to. Hm. How many training session did I give?

Later I reflected objectively and ended up that he might have just wanted to reinforce and repeat important messages, so his intention would not have been interrupting or clarifying, but instead highlighting what I said. Perhaps. There are always two sides of a story, and I would rather give someone benefit of a doubt. The challenge is however still there: how do you win back the lost power, when someone has made an action which has caused deminishing harm?

One trick that I have learned is to thank the interrupting and belittleing person for his/her ADDITIONS to your messaging, but maybe some of you have better power language tricks and tips? Feel free to comment and share your power game stories and advise.